Privacy policy

Effective Date: August 28, 2025

Welcome to CREXLY (“we,” “our,” “us”). Your privacy matters to us.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website CREXLY.COM (the “Site”) and our e-learning products and digital products (collectively, the “Products”). By accessing or purchasing our Products through the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and information you provide during account registration or transactions.

  • Payment Information: Processed securely through Stripe or other payment processors; we do not store your credit/debit card details.

  • Usage Data: IP address, browser type, pages visited, time spent on the Site, and device information.

  • Cookies & Tracking: We use cookies and similar technologies to enhance your experience and for analytics.

2. How We Use Your Information

We use your data to:

  • Provide, operate, and improve our e-learning and digital products.

  • Process payments and manage subscriptions.

  • Send updates, promotions, and customer support messages.

  • Detect, investigate, and prevent fraud or unauthorized activity.

  • Comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal data. We may share data with:

  • Service Providers: Payment processors, hosting providers, analytics tools, and email marketing services.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. International Data Transfers

As we operate globally, your data may be transferred and processed in the United States, or other jurisdictions. We apply safeguards consistent with applicable data protection laws.

5. Your Rights

Depending on your location, you may have rights such as:

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Deletion: Request deletion of your data (subject to legal and contractual limits).

  • Opt-Out: Unsubscribe from marketing emails anytime.

  • Cookies: Manage preferences via your browser settings.

6. Refund & Access Policy

All sales are final for digital products, courses, and memberships. Refunds will only be granted in the following cases:

  • Duplicate purchases due to a system error.

  • Unauthorized transaction or fraud (verified).

  • Technical issues preventing access to purchased content, which we are unable to resolve.

Course & Membership Access:

  • One-Time Payment Courses: Instant access. Access is provided for 1 year from purchase.

  • Membership Plans: Cancel anytime to avoid future charges. Previous payments are non-refundable. Access continues until the end of the billing cycle.

7. Data Security

We implement industry-standard measures to safeguard your data. However, no system is 100% secure, and you acknowledge the inherent risks of using online platforms.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us via our support page at Crexly.com